Do Not get your bike serviced here! My bike got a flat tire so I called them to arrange replacement. The service dept. said it would be $160 for the tire, $50 for labor and they'd pick up and deliver it for free. Expensive but I said ok. They pick it up in the morning and say it should be back in a few hours. So after 6 hours I call and the guy says they forgot about it but they would do it the next morning. The next day they call to go over the charges and its $336...for a flat tire fix? And NOW its $202 for the tire, $30 for a tube, $5 for disposal, oh and $60 for delivery (which I argued down to $20).
Bottom line: unprofessional and bad business practices not to mention overcharging after the quote.