I'm new to the Charlotte area. I've been looking for local hot spots I can go and unwind. I came across this venue on yelp and thought it might be the cool laidback atmosphere I was looking for . Since I'm an early bird, I arrived at 7pm on a Saturday. Lounge is pretty much empty. Expected since most people don't leave their homes until 11. But that may be a new York mentality. I digress. Sitting at the bar the service is subpar. If you want to chase down the bartenders this is your place. It's like I'm invisible. I will say when I finally got my Queen City Martini, it was delicious. I think they definitely need to improve their staff as they don't even have friendly faces.