I have been servicing my car here for a year, and I have only had good experiences here.
1. The staff works hard to make sure you are getting the best prices on parts and they charge reasonable rates for labor.
2. They stand by their warranty. I had my timing belt changed, and after a couple of months i thought it was idling loud. They took care of the problem with no additional charges.
3. They don't nickel and dime you. At the Subaru dealership and Woodies, they charge me $75 - $90 just to look at the car. At tread quarters I asked for a couple of lights to be replaced on top of getting my breaks replaced, and they took care of it for no additional charge.
4. They stand by their quote, and charge you for the exact time worked, even if it comes in under the quote. At woodies they charged me the full price of the quote, even though they only worked on the car for half the time of the original quote.