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About: http://data.yelp.com/Review/id/pItpuCR6tRVN-VT9JIXpeg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-03-13 00:00:00 (xsd:dateTime)
itemReviewed	Teavana
http://www.openvoc.eu/poi#funnyReviews	16 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	31 (xsd:int)
rev:text	Where to begin? I came here yesterday to purchase a cup of tea, but what I encountered was a high pressured sales experience! Recently I noticed that Starbucks bought Teavana and I decide to give it a try. Teavana is located across the street from my office in Kierland. I went inside and asked about their Rooibos or other white teas. It was too late in the day for a Oolong and I wanted something light. When we lived in Seattle, I use to enjoy stopping at Peet's Coffee & Teas in Fremont. http://www.yelp.com/biz/peets-coffee-and-tea-seattle-2 Their selection was outstanding and I had high hopes for Teavana. I vaguely remember hearing stories of the hard sell employed here. Sadly, they were all true. I came in and asked if they sold hot tea, or were they strictly a bulk outlet. No, I was told they did both. Great! I asked if they carried any Rooibos, or other white teas and I was shown some strong black teas and Oolongs. "Danger Will Robinson", I thought. I corrected the salesperson and said I wanted something lighter, that didn't have as much caffeine. Well, this went on for a while, but I finally purchased a Grande size cup of one of their teas for $5.45. It took ten minutes, after several false started. As I was leaving, I tasted a samplers outside and decided to get some tea for home. The tea I like, Samurai Chai Maté wasn't sold in a bag and I was informed that I needed to purchase one of their tins for $7.00! Hmm, okay I thought. I asked for a small amount to take home. They filled the tin and I was told that would be $56.00. I said empty half the can and then it was $34.00. So I asked how much was it an ounce and was told $6.30. In the end, I paid $19.53 for 3.1 oz and along with my $7.00 tin including taxes it came to $27.57. I've skipped the blow by blow dialogue. In sales, these tactics are called the "Assumptive Close". It's where the salesperson, assumes you want the largest amount, or a fully loaded car, er tea -- until they are corrected. It can be exasperating and somewhat annoying. In the future, I'll pass and stick to Starbucks. I never thought I would ever say that!
http://www.openvoc.eu/poi#coolReviews	16 (xsd:int)
rev:reviewer	Georgie

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