I would like to start off for saying that the service at Rock Bottom has always been very good. The staff is always friendly and attentive. However, the food has gone greatly downhill over the years. I used to really enjoy my meals here, but i have been let down time and time again in the last few months. I come semi regularly to the trivia night they host and am usually disappointed with my food. The chicken they use is often dry, rubbery, and flavorless. It honestly looks like the scraps that have been left out for days. Our food also comes out luke warm.
Update: my friend found pieces of plastic wrapper in her carrot cake. Pictured below.