Gentle Dental is a cross between the MVD and what I imagine the welfare office to be like. Waiting is how most of the time is spent at this location. Waiting 45 minutes after the scheduled time of your appointment to get called back. Waiting 30 or more minutes to see the dentist after your cleaning. Make sure to set aside at least 3 hours for a visit to Gentle Dental.
It is so obvious that every member of the staff hates their job to the Nth degree. No one is happy or at least cordial, and everyone looks burnt out. I've been getting my teeth cleaned at this location for several years (Thanks DVUSD for the great insurance!), and I have never had a decent experience.
The dental hygienists are a motley crew to say the least. I always get stuck with the slim male hygienist (I will not reveal his identity) whose hairy arms tickle my nose when he cleans my teeth. Yeah, that's for real. Just let that image sink in a little bit.
I really hate going to the dentist here, but I am stuck with these fine people until I get a new insurance plan. What makes everything worse is how difficult it is to get an appointment for this torture.