Usually I really wouldn't have a reason to leave a review for a salon but I just feel the need to protect my fellow yelpers from this place, since yelp was how I found this salon in the first place.
I made the mistake of choosing this place because I was able to get an appointment here after calling a few other salons that had no openings available for the week. I ended up paying $150 for my hair to be ruined. I asked for an ash grayish violet color (see photo) and the result turned out to be a brass yellow color. The stylist who I won't name was unapologetic when I told her that I didn't want blonde; to which she said "that's not blonde, it's ash". Then she told me that it's not possible for my hair to be like my photo in one session and that I must come back for another session to bleach my hair some more. If that were the case, I'd have appreciated it if they would have just told me that from the beginning so that I can reconsider a different color.
Anyway, i legitimately cried for an hour while face timing in my car after I left this salon because my hair is ruined. While the ladies at this salon were nice, they didn't do the job that I paid for. Also, despite me having an appointment, my stylist helped two other clients while leaving me waiting in the chair and also showed up 20 minutes late to the appointment as well.
The photos of what I wanted vs what my hair ended up looking like are attached. My hair is now damaged for no necessary reason. I need to find someone to fix this mess that this salon has left me with now.