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This is our 2nd time with MFM. Here is what we have experienced.....
Whenever we have called for service, there is an amazingly 2 week wait. Winter, rainy season, doesn't matter, they are sooooo booked, they say. Yet there are hardly any bikes in the bay, go figure.
The first time around they pissed around for 4 weeks before doing a tune up and some warranty work. We were treated like we should be lucky they got it done in 4 weeks.
So bike #2 needs carburetor work. We tried another shop first and had to bring it to these people, so here we go again.
It was first looked at as an insurance claim, and right away that was taken off the table so my son called and paid the bill and told them we needed it BY Friday of this week.
He was told they would try and rush it for weds....today
So we call and nope, no work. It's been sitting in the corner. Matt said they always have to wait with insurance. I said it isn't under a claim and my son paid it already. Oh well we have 2 weeks worth of appointments already and we aren't moving any of them around. They want to attempt to work on this Friday at 5 pm. WTH.
He hung up on me.
We are moving. The uhual and the TRAILER for the bike have been paid for already. For Friday morning.....we are supposed to leave mid day.
This state is terrible for bike shops. They are lazy, and don't want to help you. I mean come on, you don't even work mondays! That's 4 days to make everybody's day.........
The work is just okay, the last bike came out needing a few things that they missed, we took it to Kevin powell.
Save your money. This is just an okay place. But they do not go above and beyond to make things right even if it's their mistake
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