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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-08-19 00:00:00 (xsd:dateTime)
itemReviewed	Sprint Store
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Poating thiahere because its for corporate and this is a corporate store. Gotta love sprint my phone(galaxy note 4) has not been charging properly for several months now. I didnt wanna take it to be repaired because when my mother took hers to repair they traded her out to a note 5 which i dont like because it has no expandable memory and an internal battery (memory the bigger issue) so when i read about all the new features inheard about the note 7 i decided since i was being offered an upgrade to the note 7 i would take advantage of the promotion and get a new phone. After speaking with a young lady on august 3rd i decided at her suggestion to preorder a note 7 from sprint.com. i did so paying the taxes upfront. Well today we get the bill and im being charged $404 and change for the cancelation of the lease that im upgrading and not returning my note 4. 2 problems here first and biggest is i am upgrading not canceling anything which is a $250 charge and second being a vharge for $120 for not returning my note 4 even tho my note 7 hasnt even arrived yet for me to transfer all my info into. Now after hearing this i call sprint and get told once they recieve the note 4 back they will refund the 120 but they refuse to do anything about the 250 cancelation fee. Which i argue i was never told about and they reapond with not their fault. After 45 minutes of agruing with a csr and a manager. I end up back on with the csr and she is arguing with me still. I keep saying how r u going to charge me a fee i was never made aware of and i get hung up on. I go to sprint facebook page and make a post. To which i get told multiple times to pm them ao they can discuss it with me. I post my number on their page in the open its not like its not common information since i get daily sales call from telemarketers. They ask me then to remove my number to keep fraud from happening but atill refuse to contact me further after pming them they take 40 minutes to reapond with theorder has been canceled and the charge will be removed for the old phone ($120 charge) when it is received if i decide to keep the phone or i van continue with thw cancelation of the order by returning the note 7 propmtly. Still not resolving my issue at all. I respond with yes the cancelation process was started because inrefused to pay exorbitant charges for canceling a line i was upgrading. They reapond thank you for your reaponse. Our priority is to make our customers happy if there is anything we can help u with please let us know. Yes heres how u help the customer stop charging them for canceling aomething they arent canceling they are upgrading and give the customer what they were promised. Yup its offical twice in 3 months my family has been lied to by #sprintpcs #gotohellsprint #sprintdoesntcareaboutcustomer #sprintsucks
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michael

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