Chris is an awesome human being and extremely courteous. I have an Electra Beach bicycle and blew out the back tire. The tires are oversize and the 3-gear system makes it very difficult to change the tire. I made an appointment with Bike Doctor and he came out in the afternoon right on-time. He fixed my bike in less than half-hour and charges a very fair price for his services - I would highly recommend Bike Doctor to anyone in need of specialty bike repair.