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  • The service in the place is absolutely horrid. We have been to this resturant several times since it has opened and the quality of service has gone down tremendously. Tonight, we literally had 0 service, the waitress took forever to get to our table. We she did show up, we went ahead and ordered. She brought our drinks and salads out. That was about the last we saw of her. We got our food and my wife asked for ketchup for her fries, a different waitress had brought out our food and said she would bring some back. She never did and I ended up swiping a bottle from the table accross from us. We ran out of drinks close to the end of our meal with countless servers, hostesses, and even the manager walking by and they did not even acknowledge that fact or offer refills. The food was good, I had the baked Spazana which was good and my wife had the Buffalo wrappers. She orders the wrappers with out buffalo as she doesn't like real spicy stuff. They put the Buffalo on it anyway but we never were able to send it back as the waitress was non existant. When she finally did come by, my wife told her about the wrappers and she apologized and went to get us the check and to-go drinks (they were our first refills). She brought this back and I laid my card down in the tray just happy to be getting out of there. A different manager came by and asked about our food. My wife told here about the food, she apologized and adjusted my bill so that I just paid for my meal which was real nice. Overall, the food on this place has always been very good but the service is horrible!!! With as much staff as they have moving around that place you would think that they would be on top of everything but they are not. Management is severely lacking and the one that took care of the bill tonight is the only one that I have seen so far that has cared or made an effort which I applaud. Tonight will probably be my last visit to Cheddars until they get there service issues under control.
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