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| - I do not understand the hype about this place. I had higher expectations with the reviews. I was walking along queen street and saw this place, and it also answered my question about where all these people with coffee cups were coming from.
The service was a little on the slow side. I came in the early afternoon, and was disappointed to find that they no longer serve drip coffee. Really? It's Toronto! So I had to pay $3.00 for an Americano, which was nothing special at all. Furthermore, I put a bit of cream, which made it colder than I like. I like my coffee to still be hot once I have added my cream. I asked if they could potentially remake it and steam the cream, or if they could add water (but I told them this would dilute it). They told me the had no control over the temperature of the water (of course, I get that), but all they did was add a bit of water to the Americano which didn't really make it hotter. They should have at least followed up and asked if it was to my liking after. I wasn't impressed with the service. The acoustics in this place are awful. The music was actually nice, but could hardly be heard over the talking (not much, but sounded loud).
If the place had better service, coffee, and atmosphere (I guess that's almost everything, ha), it would be nice. I really wasn't feeling it.
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