This place has excellent food. Definitely a gem in charlotte. HOWEVER. They must figure out a better way of making people wait. There has always been a wait each time I've gone, so I'm sure the restaurant knows they are popular and people will wait for their food. At the moment they have a sign in list at the front, on a normal legal pad, with no one monitoring it. People write in their own names and a restaurant employee comes over every once in a while to call out a name. There is limited waiting area inside and some space outside. During the winter months it is cold and most are forced to wait outside to hear their name. THey need to introduce something where they can text you when your table is ready, or have a heated area outside for people to wait. There is a nice wine bar in the same complex where we went while we waited but we're worried we'd miss our name. We came back only to wait at least 30 minutes longer in the freezing cold because there is no heating outside. I love this restaurant, I really do, but please update your waiting area situation to make it more appealing to diners.