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  • The management team of this mall would get negative stars if that was possible. A few weeks ago I wrote an email to the famous tyrant herself, mall manager Gina and of course got no response. I then proceeded to email various people at her parent company and still...no response. Here's the skinny: A few weeks ago I was having coffee outside in the Starbucks patio with my mom after a spin class when 3 people sat on a bench in the front of the mall near the Starbucks patio and began smoking. The disgusting smell and carcinogens that we were inhaling made us physically ill so we left and I wrote an email to Gina. She didn't respond but I was hopeful that she would have someone policing the smoking and enforcing the rules given my email...I should have known better. The next week we went back and there were 3 of us total and guess what? Same thing but this time the chef for Houlihan's was also out front smoking... Nice right? This is so offensive to me, set my health aside...how about all of the kids, babies and pregnant women who had to and have to walk through the smoke cloud to walk into the front door of the mall? What about all of the mothers that try to sit on the patio of Starbucks but are forced to leave for the health of their children? Until this issue is fixed or Gina is fired and they get a real manager in there that knows what they're doing I will be boycotting this sad little mall. There's really no good stores anyway besides Williams Sonoma and Restoration Hardware so I'll just shop online or go to Ross Park if I need something. I'm also going to complain to Starbucks corporate and to Houlihan's corporate because I have a hard time believing that they want people to see the chef who is going to be preparing their food smoking out front. Avoid this place if you can and hopefully together we can institute change for the better health of us all.
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