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  • Primantis in the waterfront? Count me in! This place looks awesome from the outside. I was surprised that after my recent visit to the waterfront I noticed this and knew I had to come back to try it. On pulling up parking was a breeze but it can definitely be tricky. After walking in to the establishment it was packed on a Sunday night after 7pm. I was shocked and worried about how things would go with staff because of the people waiting and standing around We decided to stay and wait it out. After being seated after about 10 minuets we then where ignored in the back section as staff continued to walk past us as no one knew who's table we where. After waiting around 15 minuets or so the waiter comes over and says "did I help you yet" we said no and he apologized and said sorry about that I'm having a bad night they fired two people and called me in on my day off and I was at the bar? I understand not every night is good with any job but key rule is make the guest happy. He kept saying sorry all night and saying how he shouldn't be working today and it just got upsetting. I do wanna say I liked the new menu they put out at this place. We decided to order 3 orders of wings and a steak sandwich to share also I'm not sure why some locations say they don't off pickles just a spare when I've had it before on a sandwich. Another waitress brought out the food and told her she forgot a order of wings and we asked for the coleslaw on the side. She did not seem happy and sent the sandwich back and said the other order of wings would still be another few minutes. We did not get a order of celery that they normally give. We asked for ketchup being the one at the table was empty and the new one was dirty and practically empty. We where really disappointed with the service even after this location is somewhat newer. Anymore I'm just upset with Primantis and I'm not sure if I'll return to this location.
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