for a location that's empty and just starting off, the customer service is surprisingly horrible. servers are confused and unaccommodating. in case you might be thinking that during my visit something was lost in translation, no, they are rude even in their native tongue.
the decor is sterile and screams grab-and-go.
the tea is mediocre. the lone bright spot in this otherwise forgettable place is that the tapioca is some of the best in the city.
2 stars. 1 if it weren't for the tapioca.
i hate lining up, but i'd line up for chatime to avoid this place.