After waiting 2 hours in line at the Grand Opening last week and leaving because there was no food in site, I made it back today for dinner. I figured that the hype would have simmered down. Well the hype did simmer down but the service was awful. First of all, upon entering you're surrounded by employees who stand around not really doing anything but socialize while there is a long line forming. Second of all, they were out of cold slaw and chicken breast after the same employee repeatedly confirms your order. Was he smoking pot? I'm not sure but this place lacks organization. They really outta think about adding an additional register and fryer for that matter. Waiting 20 minutes for chicken is just not happening. They only bright spot was that the chicken was actually good. Now if they can just get their act together and run a seamless ordering process and give you what you ordered then they could have earned an extra star from me. I'm not sure what to think only that I'm only returning if they can get their stuff together. Hmm...