As we leave this Pizza Hut today we will never be returning... we have lived in the area for around 4 years and have gone to this location many times as we love being able to dine in.
I can honestly say that over the years this location has gone down hill and we are done! This is the second time coming in that the server greeting us is putting the disgusting YELLOW sanitizer towel back in the bucket from cleaning the table we are about to be sat at. Working in the restaurant business for years I at least know that anyone with common sense should know to THROW THAT NASTY THING AWAY!
The last few visits we have been greeted with an annoyed "are you dining in?" My question is why would I walk in with my husband and 2 children under 3 and stand at the "please wait to be seated" sign for a few minutes if we weren't wanting to stick around!? Then after being seated we are expected to know what we are ordering within minutes of sitting down.
Today after telling the server our whole order and hearing her yell at her co worker that the computer never works! She comes back to us to let us know that they are out of every single crust but Pan & Thin crust... on a Saturday night!? How are you out of almost all of your crusts on a Saturday night!? We politely tell the server thank you but we will just pay for our drinks and go elsewhere and she looks at us with a really confused and annoyed face.
We love going to Boulder City for the amazing hospitality and food service that the City brings and this Pizza Hut used to be amazing but I feel no longer fit! Chilly jilly, pit stop & Foxs BBQ will be our go to!
Pizza Hut you really need to do something about your Dine in locations or just shut them down and stick to delivery