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  • Latkes were horrible ! Looked more like McDonald's hash browns. Had to send them back. Pastrami sandwich was not served warm & the bread was at room temperature at best & fell apart. Cole slaw was good just missing a little more vinegar but is was wet like it should be. Staff very inexperienced & didn't know what a LEO was when I ordered it & I won that bet with my friend. Was asked twice what type of bagel I wanted & when the LEO came out no bagel came with it.I ordered a chocolate egg cream & was asked twice & a vanilla one came out. Wasn't going to complain about that. The one good thing as far as the food was the chopped liver but it didn't come out with the toast & had to ask the server for the toast. The server was very pleasant but we saw lots of people complaining & we can't blame her for no bagel or toast that's an expeditors job in the kitchen to send out want accompanies each dish to make it complete. On the way out I stopped at the hostess stand to lodge my complaints a very nice blonde lady I think Catarina was her name & she took my info but seemed clueless that the sandwich should be served steaming hot. Said the Micros had been down was one excuse for the 40 minute ticket wait times & that they were taking all the feedback & trying to iron things out. I told my friend we should not go until they were open a couple of weeks but he insisted in going on day 3. In my professional opinion they had no business being open yet & not having it together. I know they are good in LA & this was a big disappointment. I'm a Summerlin resident & was looking forward to being a regular but won't be back for at least another month. So it's back to Greenbergs at the NY NY hotel. I hope I get some feedback & hope the learn how to make potato Latkes!
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