So now I know my worth to Ace.
I have always used this store as a super convenient Hardware store...,NEVER AGAIN!!! I was returning air condition filters for a different size ... Simple right--- WRONG. This exchange was not in their policy so they could not do it. Sometimes a business manager needs to look past a store policy to retain a great client. The filters probably cost them 2 bucks: compared to the hundreds of dollars that I have spent and the hundreds that I would have spent in the future... I am glad to know that your appreciation of local clients is not worth 2 bucks.... ACE I am disappointed in you.