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| - My BF and I decided to try out Fahrenheit last weekend when we made our bi-annual trip to Cleveland. We are major foodies and enjoy dining out. We have both worked at fine dining restaurants as servers so naturally, we notice the small things in terms of service. Take this as a warning for details below. While in Cleveland, we wanted to try the best place, and had heard some good things about the place. Perhaps it was my fault for expecting a top of the line, fine dining experience because we were both very disappointed with the food and especially the service.
When we walked in, we were welcomed by a very polite hostess with a great smile, who led us to our table right away. Unfortunately, that was probably the best part of the night. Then, at the table, we were welcomed by a waiter who had a waitress following him. I thought it was kind of awkward that the waitress did not say anything and just stared at us for a few minutes. Out of curiosity, I later asked if one of them was training, and that's when the waiter claimed he was the trainee. Perhaps mentioning that in the beginning would have spared the awkwardness. Both waiters appeared nice and presented friendly smiles, but the service they offered were just the opposite.
Anyway, for an appetizer, we shared the steak tartare spring rolls. It wasn't really anything special. I thought the tartare was a little chewy, but a decent dish. I ordered a cocktail on the menu and my bf ordered the original old fashioned (one of the most basic and the easiest cocktail to make-- just sugar, bitters, and bourbon). This is when the trouble started. The server brought the "newer" old fashioned which has muddled fruits instead of sugar. Right away, my BF told the server that he wanted the original old fashioned. There was a bit of confusion and rapid discussion about the difference between the two drinks. To make it simple, we just asked that he let the bartender know exactly what we wanted. Our waiter then took the drink back and 5 minutes later, he brought a "new drink." Unfortunately, it was evident that he had brought the same exact drink with the muddled fruit fished out. When our waiter returned, we were sure to address the situation and asked if a new drink could be made. He immediately said, "Actually, the bartender should be working on it now." umm what? Why didn't he inform us earlier when he delivered the "new drink?" I don't know guys... maybe I have gotten spoiled by the 5 star service I have once provided as a waitress, but I would expect a fine dining establishment to get it right the 2nd time (if not the 1st) by taking the extra 15 seconds to create a new drink as the customer ordered instead of doing a sloppy 2 second job of taking the pieces of muddled fruit out and presenting it as a new drink.
Moving on-- I had ordered the Roasted Chicken Orecchiette and the BF ordered the BBQ duck pizza with hoisin sauce. I had left for 4 minutes to use the restroom, and upon my return, I was disappointed to see that the food had been brought out minutes earlier. From my experience, fine dining restaurants usually wait to serve the entrees until everyone is present--especially if there are only two guests. Apparently, the food runner came out and literally dropped the food in the middle of the table and walked away without saying a word. No explanations, no names of the dishes nor a simple "enjoy." I'd expect better manners at Applebee's. The food was pretty decent. In the words of my BF: "The pizza was unique and tasty although the duck was on the gamy side and richness of hoisin sauce was little too overpowering for the light dough and the cheese perhaps adding a little bit of acidity to the sauce and diluting down the richness a bit would make this pizza better." I liked my chicken pasta, but wasn't impressed.
Overall, I really wanted to like this place and I wish I could offer a better rating. However, after my experience last weekend, I do not believe that Fahrenheit deserves any more than 2 stars if one or two of the disappointments mentioned above were avoided. Needless to say, you will not see me back at Fahrenheit next time I visit Cleveland.
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