Awful service. How does this place stay in business?
We were seated by a server who really didn't seem to care, but that was okay because we sat at a great table in the sun. At least she provided us menus. After that, everything spiralled downwards.
We were ready to order drinks and appetizers. No server in sight. We flagged the hostess and asked for water and she never came back. We asked the server who seated us if we could order and she told us our server would come. That person never came. We were never acknowledged by any server at all after we sat down. We were getting impatient and decided to just leave.
We noticed so many inefficiencies during the time we were there. Servers were congregating in one area. Servers doing only one thing at a time and no attempt to multitask at all. I could've done a better job serving!
As we were leaving, the hostess was at the front and we basically told her we had no server, no one acknowledged us, and we never received our water. She actually told us she was waiting for straws for our water.
How sad. She couldn't get straws? She then proceeded to tell us to go to the restaurant next door for better service. Really? Are they affiliated? If so, I highly doubt the service would be any different. If not, they are just sending customers away by admitting their service sucks.
They have an excellent waterfront location and that's all they have going for them. I don't even know if their food is any good because the service was terrible. Such a shame... What a waste of space.