| rev:text
| - Came here because it was close to where I live and I found a Groupon for this place. I can see why people could love this place, but it wasn't for me. I guess I just prefer a more traditional/relaxing environment where the music isn't as loud and there wasn't so much going on. The room/decorations were very bold and you can tell each of the stylists were unique in their own way, which is great... but it was really a lot for my eyes to take in.. lol.
The stylist I got was Sarah. She was nice and did her best to chat with me, but I'm just overall a quiet person who prefers to be the listener, so I was probably the one who was frustrating her for not talking a whole lot. She was really thorough in covering every inch of my hair with the clear gloss product, but the cut was just ok. She did what I asked with the length of my hair, but she wasn't that great at trimming bangs. The bangs were a little thick and when she tried to soften it up, it came out a little short and the softening technique didn't blend so well. I could tell she was a little nervous cutting mine, but it's no big deal since bangs grow pretty fast anyway.
Here's what I do like about the services though:
1. They use an all natural product line, Aveda.
2. The receptionist was very nice and welcoming, and offers you a beverage while you wait for your stylist.
3. They do a hot towel treatment and arm massage when you get your hair washed (I've never seen this any place else).
4. They offer free bang trims to all their customers (but I'd probably look for a different stylist if I went back to do that).
Here's what I didn't like about the services:
1. Although the receptionist gave me great directions when I called to book the appointment, I found the place was a little difficult to find. The side of the building facing Mill Ave. on the first floor is actually their office area and they don't really expect customers to walk in over there. There is a way to enter the 2nd floor on the Mill side, but you'll be entering from the back side of their salon. The front of the salon is actually on the Maple side of the building, but there are no signs outside to tell you that. You just have to know to walk up some stairs on Maple side to get through the main entrance.
2. Their policy on parking validation is that they only do it for customers who do a full color treatment because these treatments usually take longer. Well, I happen to have a lot of hair, so Sarah actually spent a lot more time on doing the hair treatment than what she had scheduled for. So the amount of time it took to treat my hair (even though I wasn't using color) should be about the same as any other person who would have used color. Unfortunately, they wouldn't budge so I had to pay extra for parking. :-(
Overall this place is not bad, the pros definitely do outweigh the cons. I think it just takes a certain personality to really appreciate this place, and I unfortunately just don't have it in me. So I guess my quest for a hair place that suits my personality.. continues...
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