It's an unfortunate circumstance for my review. But I need to share my great experience in the chance you may be needing euthanasia services. I went in on a Saturday to ask some questions about what I can do for my poor little kitty boy. He has been sick for some time (Liver failure). I was lost, I had no idea what to do I just needed a confirmation that it was time.
Penny and the rest of the girls on staff where beyond friendly and helpful. They called over to our previous vets office to get all of his info transferred over and I was seen right away. Prognosis was not good. He was in full liver failure. Dr. Kersey Wahlquist was so gentle and soft with him. She spoke very calmly and plainly about what he was most likely feeling/experiencing what will happen the further he gets into his liver failure. It was hard but she said that "You know him best" I'm glad she wasn't pushing me one way or another, not saying to keep treating and not saying Yes you need to do it.
I brought him home and for the next week we struggled on what to do. We ultimately decided it was time after being informed on signs to look for we knew that we couldn't let him suffer. He was skin and bones, completely yellow and lethargic and having accidents.
I brought him back the very next Saturday. No appointment. I let the receptionist know why I was there and she processed all of the paper work very quickly. My only gripe is the price. As if it's already not hard enough, to pay over $200 for a couple different options as far as remains go seems steep. But I understand those services aren't free either. We opted to do the euthanasia and then bring his body home which was $140.
While I was doing the paper work a vet tech who was very nice took him back to have a catheter put into his arm. The reasoning behind it is that it makes sure the medicine goes directly into the blood stream and there is no chance of a failure. How do I know this? I called around to a couple other places for pricing and some just take your animal back and inject without the cath. Which according to the other place can sometimes not work and then they'll have to do it again. I was mortified by the lack of empathy at the other places I called. So I'm willing to pay more to make sure he passes peacefully in a place that seems like they actually give a shit.
After the paper work was done I was escorted to a room with couches that wasn't the sterile cold exam room environment thankfully. My baby boy was brought to me and I was told to take as much time as I needed to say my goodbyes and to just let them know when I was ready. I didn't want to drag it out I didn't want him to be anymore scared than I'm sure he was. I let her know I was ready and she told me the doctor would be in shortly. I was grateful to see Dr. Kersey Wahlquist again because of her sweet nature I was a little more at ease. She asked if I have experienced a euthanasia before and to my great dismay I have. So I knew what to expect.
She still took the time to explain to me the process and what each step would do. It was reassuring that he wouldn't be in pain. I was expecting to take him into another room but she said we would be doing it right there and that I could hold him if I wanted. We sat down together and pet him. I let her know I was ready. He was peaceful when he passed. No more pain. I cried, I didn't feel embarrassed she understood. She was somber and gave me the time I needed. She let me greave and when I was ready took my kitty boy to the back to prepare him to take home. They provided a nice box to put him in. She came back with him in the box and was so sweet and calm.
I brought him home expecting to bury him in the box but we decided to put just him into the ground. I really didn't want to open the box. But it was bitter sweet that they had placed him so sweetly like he was sleeping. We got to say our goodbyes and lay him to rest at home where he belongs.
And that's ... that. We are devastated. Heartbroken. But I'm glad we choose them to help our kitty boy find some peace. Hopefully this can help you to make the hard decision a little easier to bring your baby to place that actually cares about you.