Paying more for a good nights sleep -- that is what Hyatt means to us. Just not here.
...Their computers were down on our arrival, so the nice folks comped us a beer in the hotel bar while we waited for our room. Cool. ...When we got our room, we crashed at 8pm due to an early flight the next morning (Thus the airport location). Not so fast!!!! We were awakened to a 9:30 pm phone call from the front desk ... they just wanted to 'make sure we were us.' WTH???
Then, the air condoner is located directly next to the bed, and the AC compressor sounds like a locomotive when it fires off! We had to shut down the AC to sleep -- and the room heated up to 82 degrees. Not good at all. I tried to speak with manager but she was pre-occupied with something more important.
Bottom line -- although they charge the prices accordingly -- this aint no Hyatt.