I took my friend in for his borthday tattoo appointment with Amy. The front desk staff was pleasant, the shop is immaculate, and it appeared customers were being cared for in a timely manner. We didnt have to wait long before taken in to start the tattoo. Amy, and all staff were very professional and down-to-earth...she keeps up good convo throughout the process. Amy did amazing work and was very excited about what she'd drawn up for his Captain America shield placed on the outside of his shoulder. He's absolutely in love with it, and we are so happy we researched and went with this shop!! Would recommend to anyone!