The worst food poisoning experience I ever encountered I experienced following a trip to Lucilles! I was there November 3rd for Monday night football and as it was a little chilly outside I decided to have some corn chowder soup. The waiter who took our order was brand new as the woman behind him mentioned that as he took our order. I got the soup with cornbread and should have said something about how it wasn't that hot and tasted a little off. The way he served it with an uncertain look should have been a sign.
That night I encountered the worst level of food poisoning ever which carried for a few days. I will spare the review from being descriptive but I don't wish my worst enemy to experience what i went thru.
When I finally had enough energy to call them (not being able to eat anything at all for days) i called to speak to the manager who rushed me to expect a call from HR later that day. It was a day later and instead of asking if I'd like to see a doctor, she told me she would call in a few days. That never happened and instead I got a gift card from them.... I wouldn't consider going back and called the HR woman telling her how disgusted I was on how sending a gift card was there way of handling after throwing up for days and being as sick as I was (I should have been in the hospital). She said I would get called over the next day or two by her supervisor as well as the insurance company...
Her supervisor never called and today the insurance company called and basically told me they wont do anything making me feel like a victim with all their questions.
I tried calling to speak to the owner, got the HR person again and I'm done feeling like a victim.
I've contacted the board of health based on getting food poison following being there and if you also got food poisoning following going to Lucilles I'd recommend you do the same!
If I could give negative stars I would!