I always go here before but since we leave farther now, we hardly visit this place. Now that we moved back, we revisit and wants to have an awesome ride this summer season. Unfortunately, the Manager of this company do not know what customer service means! He does not know how to talk professionally to customers. I brought my shihtzu knowing that we can watch my cousins and I to ride the go kart. However, instead of giving me assistance where to go for a pet-friendly place he keep telling me to go out. Then, I put my puppy along the hallway 'coz the garage side is closed and also to still glance and check on my pup but then the manager called a security instead. I like the team of people before who knows how to greet, help and assist customers. This place is not ideal at all to spend quality time with family and friends because of the management's customer service. I hope the management will retrain their group of people to know the importance of high quality/standard customer service especially the Manager whom should be the one to act in accordance to his position to not give an inappropriate behaviour towards the customers.