I always visit this stir for phone issues because it is rarely busy and I get served quickly. My original plan was to get a replacement Galaxy as mine was rarely charging. The service tech diagnosed the problems with my phone and quickly ordered me a replacement. I had been considering a new phone and potentially switching to an iPhone, particularly because I was on my third or fourth Galaxy and all had charging issues. Ryan from the sales department assisted me and fully explained the option, services, etc. I was able to transition to an iPhone with a lower monthly bill and better options! I definitely recommend this sprint location and ask for Ryan!