I went to this location for the first time last night - the Mesa location is sooooo much better.
My boyfriend and I walked in and went to the patio. It wasn't overwhelmingly busy, and we sat down at a table. It took 20 minutes to even grab the attention of a server to order drinks. Our server came back with the wrong beers (really?) and then a different server greeted us (45 min. after sitting down) and we told her we were being helped by someone else. So the original server comes back with our beers and takes our food order - by the way, they do not have anything gluten free here, despite what other reviews say. The server said they don't ever have gluten free dough or anything. So that was a huge bummer, because my boyfriend literally couldn't get anything on the menu other than a salad. We finally got our food and it was fantastic (I got the chicken pot pie pasty).
Service was "meh" at best, food was great. 3 stars. I don't think we'll be going back to this location, though.