I have always had great customer service from Abbot Eye Care. Dr. Abbot is great with kids and the women who help us choose our glasses are very good about staying within our budget, which I tell them from the beginning. When we have had problems with our glasses, they have been wonderful in helping us take care of them. We have had a couple of emergencies and they have been wonderful in getting us in quickly. Once, Dr. Abbot even came in on a holiday to make sure an injured eye was healing properly.