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  • After reading all of the rave reviews for Spinato's we decided to give it a try. We get pizza for Friday dinner often and I was looking for something better and closer to home. This location is a few blocks off of my normal route, so I put in an online order for two pizzas. Having had fast food places miss online orders in the past, I gave the shop a call to confirm that the order was received and that it would be ready on-time. We had other plans for later in the evening so timing was critical. At the scheduled time I arrived at Spinato's expecting to go in, pick-up two pizzas and leave. No such luck. One of the 'clerks' in the take-out area started pushing buttons and making odd faces at the register. Then he called the other clerk over and the both start mashing buttons and making faces at two registers. Then the short one says, "I'm sorry, I don't have an order for you, I can make it up in about 10 minutes?" Knowing that they normally need 40 minutes to get their pizzas ready, I was looking at undercooked pizza or no pizza. I opted for the second choice and left. KFC for dinner. A half an hour after I was home and finishing the chicken, someone from Spinato's calls and says "We have your pizza waiting". I told the young lady that the call was not appreciated and that I was in the store at the scheduled time and they had no order for me. Then to add insult to injury, 3 hours after that, I get a text telling me that my order was confirmed. Not done . . . My daughter really wanted to try the pizza and thought that the mistake was a one- time thing and we should still try the pizza. OK, we'll get pizza for Saturday. So I run 20 miles each way to pick-up the same order they had lost at the first store and picked it up from another location. You can get better pizzas from the grocer's freezer. The crust is flat, no edge, looks like it was runout on a sheeter (machine that rolls out dough). The sauce is tasteless, and just that, canned tomato sauce. The meats were also bland, who would expect that from a sausage and pepperoni pizza? People, this is not good pizza. . .
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