We have stated at Golden Gate many times in the past and have always been pleased. On this stay we learned they are now charging a $20 resort fee! Yes a resort fee for no pool, no spa, no free self parking as a guest, and the list goes on.. We checked in and got stuck with a room that appeared more like a jail cell than a room and requested to be changed. After changing rooms which was no problem we get to our "new room" and discover the AC wasn't blowing cold air, we contacted front desk for service which they supposedly had fulfilled and had AC fixed however still no cold air. Day two housekeeping came in for room cleaning and left us with no toilet paper leaving us stranded until we made the trip to the front desk to get some. Needless to say we won't be staying again and are very disappointed that Golden Gate had lost its touch :(