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  • One of the worst places I have ever had the pleasure of dealing with. The office opens and closes whenever they feel like it. Don't bother calling the office because they don't answer. Our AC has been out for 4 days and the office doesn't seem to care. The provided emergency maintenance number takes you to a voicemail... I took it upon myself to call the AC company since the manager decided she doesn't feel like working on Monday's. The AC company showed up to complete the repairs but since there is a sign in the office stating that nobody is there they couldn't confirm the appointment and we have to wait yet another day without air. I'm pregnant and it gets to about 90 degrees at night. The apartment wasn't clean when my fiancĂ© moved in and there was food in the dishwasher as well. I'm pretty sure the carpet was not cleaned as well. Also, we had quite a few issues receiving our packages here as well. It used to be kept in the office and now they don't do that. I spoke to one resident who didn't even get a fridge in her unit when she moved in and our pool that was only supposes to take about a week or two to repair took about two months to complete. So a good chunk of the summer we were paying for a pool that was not available. They said they had a few other pools that we could use that were within walking distance. The other pools were about 10 mins away in a car. Definately not walking distance. Also my apartment has been INFESTED with ants. They swarm my garbage, the patio, my bathroom. I've woken up with ants on me and every time I feel a slight tickel I panic thinking it is an ant. Also my AC has gone out over 4 times this year. The company rainforest cafe keeps coming out and they do not fix the problem. They refuel the ac with coolant and tell us not to turn the air down to 73. Another company came out to our apartment once and they were saying we needed a bunch of things fixed for our ac to work properly and the manager told me she didn't like how much they cost so they sent out rainforest AGAIN and they did the same exact thing. I'm sorry but if I have to pay not only for this shitty apartment but also the electricity I should be able to set my AC to whatever temperature I please. I don't even want to report my issues anymore because our lease is up at the end of September and all I want is to get out! They do not make you feel valued or respond to complaints in a timely manner. Every time I go to the office they are shutting in down for a "meeting". Avoid the headache and rent elsewhere. I know some of these proprieties are individually owned. Maybe those units are different. But the units owned by dobson bay are trash. I've seen nicer, larger, 2 bed room apartments that are way cheaper than this garbage.
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