I'm not sure who's more in love with Tait, me or my 1999 Honda Civic. Tait and his crew have been taking care of my car for the past 9 years, and I have NEVER had a complaint.
First, Tait is incredibly honest. Tells me when a noise is cosmetic, or a cause for concern, and just how long I can wait. Always upfront about pricing, and usually ends up being less than the original quote. I have never had to go back for the same issue.
Even if I didn't love my Honda, I would keep buying them just to keep Hon-Man as my mechanic.
The only thing negative is (and I've told him this before) - TAIT - GET RID OF THE FLASH WEBSITE.....I hate waiting for that to play out when I just want your phone number.