I usually come here to trade in my no longer needed games. If you are a rewards member you can usually get an extra few bucks for used games and get used games a bit cheaper. If you do a lot of transactions this way the membership pays for itself and it comes with a video game magazine subscription. You can sell recently released games on eBay and usually make a few more dollars. Selling older games usually will land you the same price as a trade in, when you factor in shipping and the fee eBay charges to sell their stuff. As a rewards member they will have a lot of promos and sales exclusively for you. If you're patient you rack in on some great deals.
The employees have always been nice to me and they know their games. The store itself is packed with as many games and accessories as they can allow. As most of my friends and nephews are hardcore gamers a gift card from here has always helped around birthdays and holidays.