I feel bad giving 4 stars after reading all these bad reviews for United Airlines. But I frickin love them! Me and the BF have flown about a bazillion miles on United and we get really great service.
I have never had a missed or late flight and that includes all if my international flights. After flying so much I have learned a few tricks of the trade in United. If you are flying from Vegas and going somewhere out of the country, make sure you do your layover in Chicago. This is only if you are flying in First or Business Class.
United has the planes with the pods ( lay down beds) for both Business and First for their international flights. You can almost guarantee that you will get on one of these planes when you go through Chicago.
They are like heaven when you are on a long flight. The drinks are good, service is good and the food ( I hare to say it) is not to shabby on international flights. It also helps to get the United Visa Credit Card. They give you a ton of miles and United is really easy to work with on using them. I have never experienced a problem with getting seat using miles. You can even book it yourself online. Hello- how easy is that?