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| - I'd give Mimi's 5-stars if their managers didn't always seems so aggravated and frazzled on Sundays. I get it, it's busy and you have a long line of people to seat. But you can at least put on your friendly face, smile in the face of adversity and BE NICE to your employees! On Sunday, April 8 around 12:30, me and my daughter walked in and waited for our seat. In the meantime, we both observed a tall, older, male manager working the front losing his cool for whatever reason. He snapped at his employees when they approached him for what I don't know. He had the grace of Godzilla. He feigned a really awkward friendliness (aka phony) when I approached him to give a party of 2 notice. He was so uptight, unhappy and clearly unpleased. A few folks around us who were also waiting commented on his demeanor. Phew! Glad it wasn't just me.
Moving on....the food here is always phenomenal! Also, the service is always on point! Glad the employees here don't mimic their stressed out manager. They are courteous, friendly, attentive, and always professional...even while swamped.
MANAGER- learn from your employees. Things will get worse before they get better. No need to lose your cool over a busy day's work. And yes, I've worked in the food industry. I get it. Regardless, always put on your happy face and just do it. But do it right. People observe, talk... and they know. ;)
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