Some of the weird and bad reviews of this clinic are baffling to me. Anyway, we have been taking our Bulldog Eva here for about 5 years and have had nothing but positive experiences. Dr. Flannery comes in the room and drops to the floor to give and get some love from the our dog before beginning the examination. We have experienced this from the rest of their staff as well. He also performed a surgery to remove excess skin around her eyes/face (common Bulldog surgery) and she had no issues whatsoever. No one there has ever tried to sell us unnecessary product , services, or prescriptions. The staff has always been really friendly and pretty timely with appointments. Just like most pet owners, out dog is a family member, our baby. So, we are very picky about her care. I love this clinic and will continue to entrust her care to them!