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  • Ate here a few days ago. I love the burgers here and never had a problem there until now. I even wrote a 5 star review of this place previously. After eating here the night of march 16th, I woke up the next morning and noticed some stomach cramps. by the mid afternoon the cramps got really bad. After a few hours I was puking my guts out and having extreme diarrhea. I am still not back to normal from this. I remember when looking at the hamburger patty seeing a bit of pink, however at the time I thought it could of been a piece of tomato. Could be the patties are undercooked or who knows what could of gone wrong. Either way, after most of the puking had subsided, I decided to stop by and tell the manager what happened so they could have a heads up in case there was a contamination or if someone was not frying the patties all the way. Talked to the manager and was totally blown off. Was told it was not possible for me to get food poisoning at In-N-Out, it was just not something that could happen there and that I must of gotten it somewhere else. I was not very happy that I got food poisoning, but hey, people make mistakes, I thought I would at least give them a heads up so they could eliminate future problems. I can forgive for an honest mistake. But no, I was treated like a total idiot and was given a total BS response. Absolutely no concern or effort was put forth when it comes to food safety, not even a "Sucks that happened, I'll talk to the cooks and make sure the patties are not getting undercooked". So yeah, I like their burgers, I am not so liking being food poisoned by them, I can forgive though. However I am MAD that when you bring a food safety issue to their attention they will not even admit to the possibility it could of been them or at the very least make a token effort to PREVENT possible future cases. If that is how their managers act, it has really lowered my opinion of that entire business.
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