About: http://data.yelp.com/Review/id/p6KjZdgtlDP7E5T6Ea8Nlg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • The business office follow up and insurance claims handling has become terrible here over the past year. I've been going to this office for years and I guess its time to move on; there have been some staff changes in the business office and they seem disinterested and disengaged in patient handling at best. This started when I switched insurance about a year ago. The new insurance denied a peridontal maintenance routine cleaning claim, stating they needed a diagnosis/history in order to re-review. I received a call from Open Wide staff asking me to contact my previous dentist from over ten years ago for treatment history. When I asked why, they stated they lost my records due to a digital conversion. Sounds a little scary, where did the information go? I never got an answer on that. After about 3 months, some gray hairs, I finally wrote my insurance asking for an appeal on the claim, after determining Open Wide staff did not follow up requesting it. Then the staff contacted me saying they only were able to get the insurance to approve two cleanings a year paid, funny enough a week later, I received an appeal approval letter from the insurance stating they would again pay for periodontal maintenance. Dissappointing that I had to put in the energy to do the office work they should be doing after many years being a patient. Final straw was today, I had another claim earlier this year that was denied after a recommended procedure was done. I was told that the insurance should cover 50% after previous experience with occlusal adjustments. This was after repeated attempts to try to sell me Invislign at quite an overpriced rate that I declined. After contacting the office a fourth time both in person and on phone, I was told the claim resubmission was denied again even after they attached a narrative to the claim. A narrative? Is this story time? This was after it took them over 5 months to resubmit the previous claim with little to no follow up. I guess after many attempts of keeping this patient relationship going, its best to move on. Patients that utilize dental insurance, beware.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 97 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software