This location is just trash on all accords. I was ordering breakfast to go for my family since everyone was busy at work. I first tried ordering online which was a major fail. It kept telling my my cart was rejected due to an item but did not say what item. So I changed out each order to something very basic to try to figure out what the item was but it was rejected each time. This was frustrating and a waste of my time. They have 5 off your first order of 25 or more and I definitely wanted to use that since I was ordering for 5 but time after time my cart was rejected. I called this location 5 times and did not get an answer at all. I was beyond ready to give up but my dad really wanted ihop so I went there and ordered and waited.
The place was packed so I can sort of understand not answering the phone. I go to place my order with a lady at the register and THREE TIMES she answers the phone in the middle of me trying to order. No excuse me, hold on... NOTHING. Miraculously I keep my cool and just continued to place my order. She keeps getting confused and asking the same questions over and over again. Idk what is so hard about shelled eggs but she was just not getting it.
Finally, at 11:45 after much struggle my order is placed and my receipt is printed. At 12:37 my food is ready. They forgot pancakes, the eggs that I ordered with it and the whip cream that came on three of the pancake orders. I inform the employee of the missing items and she says I don't get eggs (I ordered them) but she will get the pancakes.
They came out pretty quickly after that. I asked for whipped cream and she brought me one container, three orders needed whipped cream.
Maybe the experience can be saved by deliciousness? Wrong. The strawberry syrup crap they give you... gross. The potatoes... bland. The bacon... chewy. The eggs.. mediocre and definitely not worth the extra dollar they charged for cheese.
I wasted two hours of my time, 47 dollars and countless calories. I would have been better off at McDonald's across the street. #ihopnogo