I've started using this cleaners for all of my dry cleaning needs and alterations. My clothes are always ready on time and done nicely. I've had numerous dresses altered by Mary and Ellen in the alterations department. They've been amazing and helped me out in a couple of rush situations. My alterations were done to perfection...especially with dresses which had hand beading and required more intricate work. I will say you get what you pay for. Anything done nicely will usually cost.