The rest of the negative reviews are right on target. All employees here obviously flunked out of Customer Service 101. Two people from my family visited this office within 3 months of each other with very different symptoms and were given the same pre-scripted solution: OTC meds we were already on for weeks with no relief. Red flag when the NyQuil box says if fever develops or symptoms persist for more than X days, consult a physician. This clinics solution is to pump you full of more OTC crap instead of really taking a look. If you have a chest cold and want to be treated for a fractured bone, this is your place. If you want to be meet people that have managed to take "health" and "care" out of healthcare, look no further. Can't wait to see the same lackluster and generic response from a NextCare rep posted to this review.