I did a review for this Safeway store at Tatum and Greenway about 5 months ago when they first opened. Everything about this store was fantastic and it still is!!
Some say that stores are the best when they first open and then things start to slide over time.
Not this store. 5 months later - I can truly say that they are better than ever! I have never encountered even one employee that was not 100 percent friendly, helpful and knowledgeable. Every single time I go to this store (and it's probably 2-3 times a week at least) - I experience great customer service! It does not matter if I'm in the deli, bakery or in the produce section or if I'm at the meat counter, if I'm just stopping in to the pharmacy to pickup or drop off a script, or if I need to have the florist help me with a bouquet, or when I'm at the customer service desk or in the checkout line, or even just walking in an aisle-these employees go above and beyond to make me and my family and my parents who I take shopping there - make us feel like such regulars and part of the Safeway family itself. In addition-this store is always clean and organized and the shelves are stocked.
If they are out of something-they will write you a raincheck instantly and then they work hard to get the product in for you.
Their are so many employees and managers that I have gotten to know by name that the list of mentioning each and every one of them would be just too long. It is literally every one in every department as well as the managers, checkout associates and the wonderful employees that bag up my groceries and even help me to my car if I need it - so - what I will say is this........
You all know who you are and you all are top notch! I hope that your district store manager and Safeway itself recognizes each and every one of you for your dedication and service! No other Safeway store, nor any grocery store itself has ever made me and my family feel as welcome as you do! Keep up the great work! You are all amazing and continuously remind me of what great customer is and what it means. You all make grocery shopping fun!
Thank you!