This is my first ever Yelp review i normally dont have the time for stuff like this but i feel this is extremely important to share
I've recently had the displeasure of trying to business with this store. The store manager Norm was extremely disrespectful and rude. I wouldn't expect that kind unprofessionalism from a manager.
He belittled me in front of one of my employees.
I know Lowes price matches competitors all I asked was that he honor that his response was "it's at my discretion and I don't have to give you an answer as to why, just cause I said no now leave!" Of course this upset me, so I asked for a senior manager and his response was "I am the manager" and refused to give me any further information. And on the way out just as a parting gift he says leave my store "baby cry!" so I stopped turned around and insisted that i speak to a manager. And finally he gives me a number to his boss. I called the very next day the boss was pleasant and understanding but I don't feel there was a resolution and still feel pretty bad about my experience. I visited Home Depot the very next day and bought my $400 order not only did they price match the competitor the woman in their pro desk was nice enough to look up a better deal for me and the beat it by 10%. So attention professional contractor's with a pro account unless you like the abuse go to Home Depot.. I was never biased before I certainly am now.