I am taking the time to write this review in order to commend the office staff of the Palladium on their level of service. I have been helped by four different staff members including Jade, Jennifer, Renita and Alec and all of them have been extremely helpful in the process of applying, signing, and moving in. One staff member in particular went above and beyond for me. Alec was remarkably friendly and willing to work with my dad and I as we raced in our full moving truck to get everything submitted in order to receive keys, all before the office closed at 6. He made sure we had a clear idea of what needed to be done and when we finally arrived 5 minutes before close, he stayed and entire hour after the office was supposed to close to help us make sure we knew where my new apartment was and that all the keys were working. Throughout the entire, very stressful, process he remained patient and friendly and was quickly able to solve any problem that came up!