The food is good, but the service there is VERY SLOW. I decided to try this place out today (Friday November 4th 2016). I arrived at around 1:12 PM. The restaurant was quite busy. By the time I stood in line and placed my order, a few minutes had passed. My receipt is stamped 1:17 PM. I then stood and waited for my name to be called. I had ordered a super sized chicken shawarma sandwich.
At 1:41 PM I witnessed them put together my sandwich and put it on the grill. (24 minutes after I placed my order). My name was finally called at 1:45 PM! That is a full 28 minutes after I had placed my order (and over half an hour since I entered the restaurant).
I realize that it was the lunchtime rush, but I doubt anyone wants to waste that much time waiting for a sandwich. I was not the only one frustrated by the excessive wait times. The staff seemed to have trouble tracking what food was for what order. There is a very obvious deficiency in their order process.
As far as I am concerned, if they cannot supply me with my food in a timely manner, then they should not just take my money and make me wait. I will not go back to this restaurant again.