Customer service is not good. We called over half a dozen times in a row and got put on hold for 10 minutes, hung up on, blotchy service, and it was difficult to hear the person on the other line as it was really loud.
Finally placed an order to go. Went down there and the place was EMPTY around 1pm!
I got beef tips, brisket, and cobbler. Also got the burger and onion rings. Burger was so so. Onion rings weren't fresh. Brisket was good, a bit too salty, and NOT HOT. Beef brisket wasn't even warm. The tips were really good. Fat melted in your mouth and wasn't chewy. The sauce was seasoned well and didn't over power the meat. Loved the tips but everything else was eh and forgettable.
Oh, the cherry cobbler was the worst thing I've ever seen. The crumb topping was yellow. It tasted like a stick of butter mixed with a punch of flower over canned cherries that expired last year.
The 1 and half star was for everything but the BEEF TIPS, as I do recommend them and would go back just for them. However, I am only 5 minutes away. If I was any further I wouldn't come back.