My poodle got a leg injury so I took her to some emergency vet in Scottsdale. They charged me way too much and told me that she's fine, just keep her off of her leg and it will heal. The appointment only took 10 minutes. The next few days she got worse so I decided to take her to Countryside Animal Hospital because it's nearby me. I knew I loved them as soon as the first phone call to set the appointment. The girl on the phone was so understanding and sweet, and she got my dog an appointment right away. As soon as I walk in I was greeted by two extremely friendly girls up front, and my dog and I felt so comfortable. Then we met Dr. Widener and she is amazing!! Not only did she make my nervous dog feel at ease with her calm voice, but she took time to take my dog in the back, examine and watch her walk on her injured leg, get X-rays, and diagnose the problem. She was not fine like the emergency vet told me, she had a serious injury. I would have never known it if it weren't for Dr. Widener. The doctor even called me herself to follow up a few days later to see how my dog is doing! Also, if you're a first time client, you get $25 off and a cute tumbler cup full of candy. I was blown away by my whole experience here and will only be taking my poodle to Countryside Animal Hospital!!